If you have received a package from us that was damaged during shipping, please see our Warranty Policy and follow the instructions.

> personal goods such as body piercing items, earrings, swimsuits or lingerie

> any product marked as a “Sale Item”

> “As Is” items. Please also refer to the section covering "As Is" Purchases in our Warranty Policy

> “RETURNABLE” items may be exchanged for an account credit ONLY.

> Due to our extremely low prices we do NOT give CASH REFUNDS !

> “RETURNABLE” items must be returned immediately. *

> Returned Items must be unused and still have all tags, packaging, etc.

> Return postage is paid by the sender and will NOT be refunded.

> Antiquana may charge a restocking fee.

*Post-marked the day after receipt ! If circumstances do not allow a next-day return, you must contact us immediately (with a good reason) to be granted an extension.

> Deposits are charged ONLY for “Special Order” items.

> Deposits are applied as a credit to your customer account.

> Credits will be applied to the final invoice amount.

> Deposits are NON-REFUNDABLE, as they were levied for a “Special Order” item.